The 24/7 Support Center is the first point of contact for our customers at Kazinga Channel Office world ltd. We use Help Desk Software to track SupportRequests and to route issues to the appropriate support engineers, within Kazinga Channel, as required. We strive to resolve all issues in a timely manner. There areinbuilt processes, to escalate issues to get technical assistance from the 24/7 Support
Our Service Centre complements 24/7 Support Centre,& is manned by experienced professionals to provide a quick turnaround.
Kazinga Channel is Authorised service centre for Ricoh (Printer, Photo copier and Multifunction), Samsung Product and Tripplite (UPSes) along with other product service centre.
Kazinga Channel has over a decade’s experience in ‘designing, building and managing’ some of the largest and complex, mission-critical systems, in its projects.
* High customer retention of over 92%.
* Authorized& preferred partner for multiple key vendors.
* Trained & dedicated team to offer innovative solutions.
* Kazinga Channel takes ownership of client's experience.